About ScaleBigAI

The first AI scaling agency
for retail & F&B franchises.

ScaleBigAI is the first AI-driven scaling agency built specifically for large-scale retail and food & beverage (F&B) franchises. Our mission is to transform the way franchise brands reach local customers — replacing stagnant, one-size-fits-all master pages with thousands of hyper-localized social media powerhouses, each tuned to its own neighborhood.

We deploy a single AI core that generates, schedules, and posts geo-targeted video and social media content for every franchise location — whether you operate 100 stores or 10,000 and beyond. Each store gets its own voice: localized promos, neighborhood-specific offers, and content timed to local events, peak hours, and cultural moments. Store owners do nothing. The AI handles video production, copywriting, scheduling, posting, and performance boosting automatically, 24/7.

ScaleBigAI is built for franchise operators, regional licensees, and multi-location F&B and retail brands that have outgrown a single corporate social media page. If you manage dozens, hundreds, or thousands of locations and need every store to feel local — not generic — ScaleBigAI is your solution.

ScaleBigAI was founded by a team with 72+ years of combined experience in branding, marketing, AI, and digital growth. Co-founders Eli Hong (AI Strategy & Brand), Gordon Tan (Creative & Outreach), and Zack Toh (Growth & Operations) have built and scaled agencies across Asia, the US, and Europe — and distilled that expertise into a single AI engine that executes at a scale no human team could match.

What we do

Geo-Targeted Social Posting

Social Media

Hyper-local social media posts tuned to each neighborhood's events, peak hours, festivals, and local tastes. Every store gets its own voice with neighborhood-specific offers — not a generic corporate template pushed to every city.

Deliverables: Per-store localized posts, local offer copy, community content

Automated Scheduling & Publishing

Automation

AI-powered scheduling across Instagram, TikTok, Facebook, Google, and more — 24/7. Content goes live at optimal times for each store's local audience, with zero manual intervention from store owners or franchise operators.

Deliverables: Multi-platform scheduling, optimal-time posting, 24/7 publishing

Performance Boosting & Optimization

Optimization

Our AI monitors engagement in real time and auto-boosts top-performing content. It learns what works per location and continuously refines the content strategy — so every store's reach keeps climbing without human oversight.

Deliverables: Engagement monitoring, auto-boosting, per-store strategy refinement

AI Video Production

Content Creation

Automated, studio-quality video creation for every store location — no crew, no studio, no store-owner effort. Our AI core generates localized promo videos, product showcases, and lifestyle content tuned to each neighborhood's audience and culture.

Deliverables: Daily localized videos, product reels, story content